Delivery
Please read the following information carefully to ensure that you are fully aware of the shipping constraints within your region.
Order processing
We aim to process all orders within 24 business hours of them being placed. From there they are passed onto our distribution centers for packing and shipping. Generally, orders are shipped the following business day after being placed. Please note, that these time frames are dependent on what the time the order was placed during the day, and, can fluctuate during peak sales periods and holidays.
Shipping fees
We offer free shipping within the USA and Canada for orders of $39.99 and above. Orders below $39.99 shipping within the USA and Canada will incur a flat shipping rate of $10.
All other countries are subject to a $20 flat rate (no minimum spend). Please note that fittings are country-specific, please ensure you select the best fitting for your region. Not sure? No problem, we’ve got you covered here.
Delivery times
Delivery times can vary depending on your region, the below table summarizes estimates for popular destinations.
Replacement units are shipped with the lowest service level from each warehouse.
|
Region |
Timeframe |
Standard Carrier |
Warehouse |
|
USA |
|
USPS or UPS Ground |
|
|
1-2 business days |
UPS Ground |
California |
|
2-5 business days |
UPS Ground |
California |
|
4-5 business days |
UPS Ground |
California |
|
Canada/United States |
5-10 business days |
USPS |
California |
|
Non-EU Member Countries |
10-15 business days |
Hong Kong Post |
Hong Kong |
|
Asia |
10-15 business days |
Hong Kong Post or DHL |
Hong Kong |
|
The Middle East |
10-15 business days |
Hong Kong Post or DHL |
Hong Kong |
